Privacy Policy

1. SMS Communication & Consent

Prime Quality Logistics may offer SMS (text message) communications related to its services. If you choose to opt in to receive SMS messages through our website forms, you agree to receive messages related to dispatch services, load assignments, scheduling updates, alerts, and other operational communications.

Your consent to receive SMS messages is optional and is not a condition of doing business with us.

We respect your privacy. Information collected as part of the SMS consent process, including your phone number, will not be sold, rented, or shared with third parties for marketing purposes.

2. Types of SMS Communications

If you opt in to receive SMS messages from Prime Quality Logistics, you may receive messages such as:

• Load assignments, dispatch instructions, and scheduling updates
• Delivery status notifications and operational alerts
• Customer service responses and follow-ups

3. Standard Messaging Disclosures

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply based on your mobile carrier plan.

You can opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us through our website.

4. Information We Collect

When you visit our website or interact with our services, we may collect certain personal information from you.

Contact Information: When you voluntarily submit information through our forms, we may collect your name, email address, and telephone number. SMS consent is collected only when you explicitly opt in via a checkbox on our forms.

5. Use of Information

We may use the information we collect for the following purposes:

Operational Communication: To provide dispatch updates, load assignments, and service-related notifications.

Customer Support: To respond to inquiries and provide assistance.

Service Improvements: To analyze feedback and improve our services.

6. Data Sharing

Prime Quality Logistics maintains strict privacy policies and does not sell, rent, or trade personal information.

We do not share your personal information with third parties for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties or affiliates.

7. Opt-Out Instructions

You may opt out of receiving SMS communications at any time by replying STOP to any message you receive from us.

After opting out, you will no longer receive SMS messages unless you opt in again.

8. Opt-In Method

Users opt in to receive SMS messages by selecting an optional checkbox on our website forms indicating their consent to receive SMS communications.